Reference

Terms That Govern Your web77 Account

Q: How do I ask for my account data to be corrected?

Use live chat, WhatsApp support, or support@web77.club and include your account ID, registered phone number, and the field that needs correction. We may request proof before changing the record.

Live Dealer Lobby, Zeus vs Hades, Aviator and Fishing God sit behind one account agreement, so you know which rules apply before you join and fund your wallet.

Account agreementWallet rulesSecurity checksLocal law applies

Browse the lobby Read FAQ

Rules Before Live Dealer Lobby Access

web77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your web77 account is covered by these Terms & Conditions from the moment you tick the agreement box during registration. We use the same rules when you enter the Live Dealer Lobby, open slot rooms, place sportsbook entries, or request wallet movement through DANA, OVO, GoPay

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or QRIS. If you open the site from Denpasar, the same account checks apply, but access still depends on local law and is available only where local law permits. We may ask you to confirm your name, phone number, payment source, or game session if a
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transaction or login does not match your account record. If a rule changes, we place the updated version on this page and apply it after posting.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Help With Terms, Wallets, Access

Questions about the Terms are handled by our support team, not by game chat rooms or social posts. Use the same account phone number you registered with so we can match your request faster. For wallet matters, include the payment rail, time, amount, and reference screenshot if available. We will not ask for your password, OTP, or payment app PIN.

Team online

Live chat

Open live chat from the account menu between 10:00 and 02:00 WIB. Tell us which Terms clause or account step you are asking about, and keep your wallet PIN out of the chat.

WhatsApp support

Message our WhatsApp support line from the phone number on your profile. For DANA, OVO, GoPay or QRIS questions under the Terms, send the payment time and reference code, not private app access.

Email record

Send detailed Terms requests to [email protected] when you need a written trail. Include your account ID, registered phone number, device used, and the specific rule you want us to check.

ACCOUNT CARE

How We Apply Account Rules

Our Terms explain how we handle account data, cookies, security checks, wallet records, and change requests.

Data handling

We collect the details needed to run your account under the Terms: registered name, phone number, login activity, wallet records, and support messages. We use them for verification, dispute handling, and account safety checks.

Cookie use

Cookies help us remember your session, language choice, and login state. If your browser blocks cookies, some account actions under the Terms may require a fresh login or another verification step.

Account security

Your password, OTP, and payment app PIN are never requested by our team. If a login appears from a new device, we may ask for extra confirmation before wallet changes continue.

Record retention

We keep transaction and account records for as long as needed to handle wallet checks, disputes, and legal duties. Support chats may be stored with your account ID for follow-up.

Change requests

If your phone number, name spelling, or payment profile needs correction, contact support before making another wallet request. We may ask for proof that links the change to your account.

Device behaviour

On Android Chrome, you can use Add to Home screen from the browser menu; on iPhone Safari, use Share then Add to Home Screen. The same Terms apply on every device.

Terms Questions Before You Join

Read these answers before you tick the Terms box or move funds through your wallet. They explain how we apply account rules in common cases: payment name checks, local access, data correction, withdrawals, and updates to this page. If your case is not covered, contact support with your account ID.

You accept the account rules that cover registration, wallet use, game access, security checks, support contact, and dispute handling. The tick box records that you reviewed these Terms before using the lobby or wallet.

Access depends on local law and is available only where local law permits. If your location, device, or account record suggests a restricted area, we may block access or ask for more confirmation.

Your wallet name must match your account profile when you use DANA, OVO, GoPay or QRIS. If a payment reference is unclear, we may hold the transaction while support checks the record.

A name mismatch can delay deposits, withdrawals, or profile changes under the Terms. Contact support before sending another request, and be ready to confirm the account phone number and payment source.

Yes, we may update the Terms when account rules, wallet handling, security steps, or legal duties change. The current version is placed on this page, and continued use means the posted version applies.

Use live chat, WhatsApp support, or [email protected] and include your account ID, registered phone number, and the field that needs correction. We may request proof before changing the record.

A withdrawal may be checked when the payment name, device, login pattern, or wallet reference does not match your account record. These checks help us apply the Terms fairly and resolve disputes.

Terms That Govern Your web77 Account

Help With Terms, Wallets, Access

Live chat

WhatsApp support

Email record

How We Apply Account Rules

Data handling

Cookie use

Account security

Record retention

Change requests

Device behaviour

Terms Questions Before You Join

01 What do I accept when I tick the Terms box?

02 Can I use web77 from any location in Indonesia?

03 How do the Terms apply to DANA, OVO, GoPay and QRIS?

04 What happens if my account name differs from my wallet?

05 Can web77 change these Terms & Conditions?

06 How do I ask for my account data to be corrected?

07 Why can a withdrawal be checked under the Terms?

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